Locksmith scams have become increasingly prevalent, targeting individuals needing emergency lockout services or locksmith assistance. These scams can result in overcharging, shoddy workmanship, or even security breaches.
Recognizing the signs of a locksmith scam and knowing how to avoid them is crucial for protecting yourself and your property. This article will explore common tactics used by locksmith scammers and provide tips on how to identify and avoid locksmith scams.
The Top Signs That You're Falling Victim to a Scam by a Locksmith Company
There are a few ways to tell if you’re dealing with common locksmith scams. Before you hire or feel comfortable hiring a locksmith to update the security of your home, office, or commercial property, here are a few signs you need to be aware of:
Unmarked or Unprofessional Vehicle: Legitimate locksmith companies typically have a branded vehicle containing logos, company names, or contact information. It could be a red flag if the locksmith arrives in an unmarked or poorly maintained car, truck, or van.
No Identification or Credentials: One of the most common locksmith scams is the lack of ID. For example, professional locksmiths are required to carry identification and credentials issued by their company or relevant authorities. If the locksmith cannot provide proof of identity or licensure, proceed cautiously.
Refusal to Provide a Written Estimate: Reputable locksmiths will write an estimate before starting any work. If the locksmith refuses to provide an estimate or gives vague pricing information, it could indicate a locksmith scam.
Pressure to Drill or Replace Locks: Some dishonest locksmiths may claim that drilling or replacing the lock is the only option, even if simpler solutions are possible. Be wary of locksmiths who insist on unnecessary or costly services such as drilling.
Bait-and-Switch Tactics: Scammers may advertise the “lowest prices” over the phone but inflate the price once they arrive on-site. If the final price differs significantly from the initial quote, question the locksmith’s integrity.
Cash-Only Transactions: A genuine locksmith company accepts various forms of payment, not only credit cards and checks. They would also accept cash or a debit card. Be cautious if the locksmiths insists on cash-only transactions, as this may indicate an attempt from a fake locksmith to avoid leaving a paper trail.
Lack of Uniform or Company Logo: Professional locksmiths typically wear uniforms or clothing with the company logo. If the locksmith arrives in plain clothes without any identifying markers to service your locks, it could be a warning sign.
Unprofessional Behavior or Attitude: Most people are very trusting of others. However, trust your instincts if the locksmith exhibits unprofessional behavior, such as aggression, impatience, or reluctance to answer questions. A reputable locksmith should be courteous, knowledgeable, and transparent in their dealings.
Some other Red Flags to Watch Out For Before You Hire A Locksmith
Fake Websites for a Real Locksmith
One common scam used by a locksmith scammer is creating fake websites that mimic a legitimate business right down to having fake toll-free phone numbers. These fake locksmith websites often feature professional-looking designs, fake customer reviews, and enticing offers to lure unsuspecting customers.
To avoid a scam, it’s essential to verify the authenticity of a locksmith’s website by checking for contact information, business licenses, phone numbers, and physical location. Google search results on trusted sites will tell you whether the company is a real or a locksmith scam.
Real Ads for Fake Locksmith Services
Locksmith scammers often use deceptive advertising tactics to attract customers. They may create fake print or online ads or listings that appear alongside legitimate locksmith businesses in Google search engine results or in the newspaper.
These ads typically offer a low price or quick response times to entice customers into contacting them. To avoid falling victim to these common locksmith scams, verify the legitimacy of the locksmith’s business by checking for reviews, credentials, and physical addresses before hiring their services.
Extremely Low Price
While everyone appreciates a good deal, an extremely low price for locksmith services should raise suspicions. Locksmith scammers often lure customers with unrealistically low prices over the phone or in advertisements, only to inflate the prices once they arrive on-site.
To avoid locksmith scams with this tactic, request a written estimate from the service before agreeing to any job, and be wary of prices that seem too good to be true.
Do Locksmiths Need to Be Licensed?
In many jurisdictions, locksmiths are required to be licensed or registered with relevant authorities. Although licensing requirements vary by location, they typically involve background checks, training, and testing to ensure competency and professionalism.
Before hiring the service, inquire about their licensing status and verify their credentials with the appropriate regulatory agency. The sooner you address these issues, the sooner you’ll be dealing with a licensed professional who meets industry standards and adheres to ethical business practices.
They Demand Cash or Debit
One of the most common locksmith scams is asking for cash-only payments or insisting on immediate payment before completing the job. Scammers often prefer cash transactions as they leave no paper trail, making it easier to avoid accountability. This is common with an emergency lockout scam when you are at your most vulnerable and need emergency service, like being locked out of your car or house or needing a spare key cut.
Genuine locksmiths accept various forms of payment, including credit cards, checks, and electronic transfers. If they happen to pressure you to pay in cash or refuse alternative payment methods, consider it a warning sign and seek services elsewhere.
What to Do if You're the Victim of a Locksmith Scam
If you suspect that a locksmith has scammed you, take the following steps:
Document Everything: Keep records of all communications, transactions, and interactions with the locksmith or their call center, including written estimates, invoices, and receipts.
Report the Incident: Contact your local consumer protection agency, Better Business Bureau, or state attorney general’s office to report the scam and file a complaint.
Notify Others: Share your experience on review websites, social media platforms, and community forums to warn others about the scam and prevent them from falling victim.
Seek Legal Recourse: If the common scam resulted in financial loss or property damage, consider consulting with a lawyer to explore your legal options for recourse or restitution.
How to Find Dependable and Legitimate Locksmiths and Avoid a Scam
Finding a dependable and legitimate locksmith requires diligence and research. Here are some tips for finding a reputable locksmith like Hiro Locksmith and avoiding a scam in the future:
Ask for Recommendations: Seek recommendations from friends, family, or neighbors who have used locksmith services that did a good door, lock, and key job in the past and had positive experiences.
Check Credentials: Verify the locksmith’s credentials, including their locksmith license, certifications, and insurance coverage, and do they use the right tools to ensure they meet industry standards and legal requirements.
Research Reviews: Look for online reviews, testimonials, angry calls, and ratings from past customers to gauge the locksmith’s reputation and reliability.
Get Multiple Quotes: Obtain quotes from multiple locksmiths that address and compare their pricing, services, and response times to ensure you get a fair deal for your car or house door, lock, and key job.
Ask Questions: Interview the locksmith about their experience, expertise, and approach to handling different types of lock-related issues to assess their professionalism and competence.
Verify Identification: When the locksmith arrives, ask them to see their identification and credentials to confirm their identity and legitimacy. Contact the company’s call center if you have any questions.
Avoiding Locksmith Scams In The Future
By following these tips and exercising caution, you can find a dependable and legitimate locksmith to meet your security needs without falling victim to scams or fraudulent practices. Remember to trust your instincts and prioritize safety when hiring locksmith services before they gain access to your property, and you fall victim to a lock job scam.
Talk to the reputable and dependable locksmithing team at Hiro Locksmith today. Our locksmith business has been around for decades to serve several local locations, and our call center is standing by to answer any questions you may have about your future lock and key job. You’re in excellent hands with Hiro Locksmith. We do everything from high-security locks, replacing rusty locks to vehicle locks and emergency locked-out situations.